Transaction Records
Transaction records are used for most commercial activity in Juice. Of course a few exceptions, such as creating arrears, exist. This section will explain common features of a transaction entry and expected values.
Basic View
From any customer account, the overview tab will show recent transactions. The intent is to have a snapshot of recent activity should customers have any questions. This view features:
1) Transaction number, send sms, send email, print, and reverse buttons
2) Date and transaction type
3) Serial number (if applicable) and Token (if applicable)
4) Number of units and unit type
5) Currency amounts (arrears and total)
Transaction Types
Each Juice deployment may have different rules and uses so not all these types may be used in all deployments.
Adj: Special use code for system wide or batch based adjustments.
Arrears: Normal transaction commonly used to import post paid balance and can also be used for special vending or any new debt that needs to be created on an account.
Cash: Cash on hand transaction, normally a purchase but can also apply funds to arrears or wallets.
Cash-CC: Credit card transaction, functions like cash transaction.
Cash-Check: Check transaction, functions like cash transaction.
Cash-DC: Debit card transaction, functions like cash transaction.
Credit: If used to denote a wallet credit, then funds are available to customer immediately after they are added to customer wallet. If used to denote a reversed transaction, then CREDIT will replace the original type for the reversed transaction.
Free: Special transaction providing STS token without payment.
JC: Juice card transaction, functions like cash transaction.
Mgmt: Special transaction providing STS token without kWh or payment.
Reversal: Special transaction used to reverse the effects of another transaction.
Wallet: Currency wallet transaction, functions like cash transaction. Deducts amount from the currency wallet balance.
Writeoff: Special transaction used to reverse an arrears balance.